A note for existing bookings on holiday boats
Following Boris’ announcement, we are delighted to say that we will be reopening on Monday 12th April for holiday hire boats 😁🍾 So here’s what happens now…
1. If you have booked a holiday to leave in the next 8 weeks, you will receive an email from us in the next couple of days to confirm any balance owing and how to pay. Once we’ve received payment, we will send out your boat manual and link to the online course.
2. If you have paid in full already, and go on holiday in the next 8 weeks, you will receive an email by the end of the week with your boat manual and link to the online course.
Our priority will be to ensure those leaving next week are all sorted, so please bear with us if we don’t reply immediately.
If you can’t see your email in your inbox, please check your spam folder, particularly if you have a Hotmail account. If you would like to email an alternative email address, please do so, quoting your dates or ID number. But please don’t worry if you haven’t paid yet – we will get it sorted one way or another before you leave 😊
Thank you, we will SEE YOU SOON!! 🦆🙋
Sharon and Aaran x
We are taking bookings from the following dates, but please note that this is subject to change:
29th March 2021 – Day Boat hire to single households from the local area
12th April 2021 – Holiday hire boats to single households
17th May 2021 – Day boat and holiday boat hire to 2 households or 6 people
21st June 2021 – unrestricted hire
Advice from the Canal and River Trust is here:
We will email you directly if your booking is affected and arrange for a transfer of your dates or refund. You can also get in touch with us.
The government guidance is below:
Please be assured that if you choose to book with us but restrictions later make it impossible to travel, we will happily reschedule your booking or refund any monies paid so far.