Please read this contract with care. You are entering into a legally binding contract.
1. DEFINITIONS
In these Conditions and the Agreement, the following terms have the meanings set out below:
Voucher: A Boutique Narrowboats gift voucher purchased directly from the Company.
Company: Union Wharf Narrowboats Ltd.
You: The person using or redeeming the Voucher.
2. EXPIRY
2.1 Gift Vouchers are valid for 12 months from the date of purchase.
2.2 The expiry date is final. Vouchers cannot be extended unless required by law.
2.3 Vouchers can be redeemed against Boutique Narrowboat holidays.
2.4 Vouchers may be used as full or part payment towards a booking.
3. USE OF THE VOUCHER
3.1 If the cost of the booking is less than the value of the Voucher, no change, refund, or credit will be issued for any unused value.
3.2 If the cost of the booking is greater than the value of the Voucher, you must pay the remaining balance at the time of booking.
3.3 Only one Voucher may be used per booking unless otherwise agreed by the Company.
4. TRANSFERABILITY
4.1 Vouchers may be bought as gifts and are freely transferable to the intended recipient.
4.2 Once purchased, the Voucher may be used by whoever presents it at the time of booking, provided the Voucher number is valid and unused.
4.3 Vouchers cannot be exchanged for cash.
4.4 Vouchers must not be resold or used for commercial promotion without the Company’s written permission.
5. BOOKING CONDITIONS
5.1 All bookings made using a Voucher are subject to the Company’s standard Terms & Conditions for narrowboat holidays or day‑boat hire.
5.2 A Voucher does not constitute a booking. You must contact the Company to confirm your date and complete the booking process.
5.3 Bookings are subject to availability.
6. CANCELLATIONS
6.1 If you cancel a booking made using a Voucher, the Company’s standard cancellation terms apply.
6.2 Where a refund would normally be due, refunds will be issued in Voucher form only, not cash.
6.3 Expired Vouchers cannot be refunded, extended, or reissued.
7. LOST OR STOLEN VOUCHERS
7.1 Lost, stolen, or damaged Vouchers will not be replaced unless you can provide proof of purchase.
7.2 The Company accepts no liability for Vouchers that are lost or stolen after delivery.
8. LAW AND JURISDICTION
17.1 This Agreement shall be governed by the law of England and Wales.
17.2 Any dispute arising under this Agreement shall be submitted to the exclusive jurisdiction of the Courts of England and Wales.
17.3 Only the named parties to the Agreement may enforce its terms. The Contracts (Rights of Third Parties) Act 1999 shall not apply.